Effective Date: August 8, 2025
Last Updated: August 8, 2025
At fixprintly.com, we want you to be completely satisfied with your purchase of laptops, smartphones, headphones, cameras, and accessories. If you are not happy with your order, we are here to help.
1. Returns
- You can request a return within 7 days of receiving your order.
- The item must be unused, in its original packaging, and in the same condition as when you received it.
- Certain products such as software, downloadable items, and opened earphones/headphones (for hygiene reasons) cannot be returned unless they are defective.
2. Refunds
- Once we receive and inspect your returned item, we will notify you of the refund status.
- If approved, your refund will be processed to your original payment method within 7–10 business days.
- Shipping charges are non-refundable unless the return is due to our error or a defective product.
3. Exchanges
- If you received a defective or damaged product, we can exchange it for the same item.
- Contact our support team with your order details and photos of the issue within 48 hours of delivery.
4. How to Return an Item
- Contact us with your order number and reason for return.
- We will provide return instructions and a return address.
- You are responsible for return shipping costs unless the product is defective or sent in error.
5. Contact Us
If you have questions about our Refund and Returns Policy, please contact us
